f99bd Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the f99bd platform and its users. By using our services through the f99bd website, mobile application or any other channel, you automatically agree to these terms.

f99bd provides online casino gaming and sports betting services in Bangladesh. Our platform offers a range of top games including Gates of Olympus, Sweet Bonanza and Fortune Tiger. f99bd is committed to providing services in a safe, transparent and fair environment.

These terms have been prepared in both English and Bengali. In the event of any dispute, the Bengali version shall be considered authoritative. f99bd reserves the right to change these terms at any time. You will be notified of any changes by registered email or through the platform.

2 Eligibility and Registration

To open an account and use services on f99bd, you must meet the following eligibility requirements:

• You must be at least 21 (twenty-one) years of age.
• You must be of sound mind and capable of making your own decisions.
• All information provided in your name or under your identity must be completely true, accurate and up to date.
• You must not be on a voluntary self-exclusion list from online gambling.
• You must not be located in a jurisdiction where online gaming is completely prohibited.

One account per person

Each person may open only one account on f99bd. If a single person holds multiple accounts, those accounts may be closed without prior notice and the associated balances may be forfeited.

Identity Verification (KYC)

f99bd reserves the right to verify the identity of every registered user. A copy of a National ID (NID), passport or driving licence may be requested for verification. KYC verification may need to be completed before withdrawal requests are processed.

3 Account Management

You are fully responsible for the security of your f99bd account and all activities carried out through it. The following rules must be followed:

• Keep your login credentials (username and password) completely confidential.
• Do not allow anyone else to use your account.
• If you log in from a public or shared device, make sure to log out at the end of the session.
• If you suspect unauthorised access to your account, notify our support team immediately.
• If any of your registered details change (such as email or phone number), update them in your account.

Account Inactivity

If there is no login or financial transaction for 12 consecutive months, f99bd may mark the account as dormant. A maintenance fee may apply to dormant accounts. Contact our support team to reactivate your account.

4 Deposits and Withdrawals

f99bd offers easy and fast financial transactions through Bangladesh's popular mobile banking services.

Deposit Terms

• Funds deposited into a f99bd account may only be used for gaming and betting on the platform.
• Deposited funds will not be returned to a third-party bank account.
• Transactions must be made from a valid mobile banking account registered in your own name.
• If a transaction fails, please contact the relevant payment provider (bKash, Nagad, Rocket).

Withdrawal Terms

• Withdrawals will only be made to the mobile banking number linked to your registered account.
• KYC verification may be required before withdrawals are processed.
• The specified wagering requirements must be met before bonus funds can be withdrawn.
• f99bd reserves the right to temporarily hold withdrawals for review of suspicious transactions.

5 Bonuses and Promotions

f99bd offers various types of bonuses and promotional offers. The following general terms apply to claiming and using these bonuses:

Welcome Bonus

• The welcome bonus may be claimed only once per user.
• Bonuses may only be used to play games on the f99bd platform and cannot be withdrawn directly.
• If wagering requirements are not met, the bonus balance and any winnings from it will be forfeited.
• Wagering requirements must be completed within the specified time limit.

General Bonus Terms

• f99bd reserves the right to change, suspend or cancel any bonus offer at any time.
• Another bonus may not apply at the same time while one bonus offer is active.
• Bonus abuse or the use of favourable betting strategies may result in the bonus being cancelled and the account being suspended.
• The specific terms of each promotion apply separately and will be published on the platform.

VIP Program

f99bd's VIP program has three tiers — Bronze, Silver and Gold. Players can move up to higher tiers based on regular gaming activity. Weekly cashback is available at each tier: Bronze — up to 0.3%, Silver — up to 0.7%, Gold — up to 1.0%. Applicable wagering requirements may also need to be met for VIP cashback.

6 Gaming Policy

All games on the f99bd platform are operated fairly and transparently. Our gaming policy is as follows:

Fair Play Guarantee

All games available on f99bd use Random Number Generator (RNG) technology, which makes every result completely impartial and unpredictable. Our game providers — including Pragmatic Play, PG Soft, JILI, Spribe and Evolution Gaming — maintain world-class software and certifications.

Betting Rules

• Each game has its own minimum and maximum bet limits.
• Once a round or spin has started, it cannot be cancelled.
• If a game is interrupted due to a technical error, the bet for that round will be refunded.
• There is no guarantee of winning money while betting — gaming is purely for entertainment purposes.

Sports Betting

Betting is available on cricket (BPL, IPL, T20 World Cup, ICC events), football (FIFA events), kabaddi and other sports. Some betting options close after a match has started. Results will be determined based on official sources.

If a match is cancelled or abandoned without a result, bets on that event will be refunded or voided.

7 Prohibited Activities

The following activities are strictly prohibited on the f99bd platform. Violating these rules may result in permanent account closure and forfeiture of balance:

• Using the platform for money laundering or illegal financial transactions.
• Using bots, scripts or automated software to play games or place bets.
• Stealing or misusing another user's information, account or identity.
• Creating multiple accounts to exploit the bonus system.
• Attempting to hack game or betting systems or gain an unfair advantage.
• Harassing, threatening or insulting other players.
• Using the f99bd name or logo without permission.
• Advertising illegal products or services through the platform.

8 Privacy and Data Protection

f99bd is committed to protecting the privacy of your personal information. All data is secured using SSL encryption technology. To learn about our detailed data usage policies, please read our Privacy Policy page.

• Your personal information will not be sold or rented to any third party.
• Information may be used to provide and improve our services.
• Information may be disclosed based on legal requirements or valid orders.
• Even after your account is closed, data may be retained for a specified period for legal purposes.

9 Responsible Gaming

f99bd encourages recreational gaming and takes active steps against problem gambling. We believe responsible gaming ensures a healthy and enjoyable experience.

• Always play within your means on f99bd.
• Think of gaming as entertainment, not as a way to earn income.
• You can set deposit limits, time limits or self-exclusion on your own account if you wish.
• If you notice signs of problem gambling, contact our support team immediately.

For more information on responsible gaming, please read our Responsible Gaming page. f99bd always provides support 24/7 via live chat in Bengali.

10 Account Suspension

f99bd may suspend your account temporarily or close it permanently at any time under the following circumstances:

• If any provision of these terms and conditions is violated.
• If fraud, deception, or money laundering is suspected.
• If false information provided at the time of registration is proven.
• By court order or direction of a lawful authority.
• If multiple accounts are operated.

Closed at the user's initiative

You can close your f99bd account at any time. Please withdraw any remaining balance before closing your account. Account closure requests can be made via 24/7 live chat or by email at [email protected].

11 Limits of Liability

f99bd will not bear any responsibility in the following cases:

• If a gaming session is interrupted due to an internet connection disruption or a technical problem with the device.
• If a transaction is delayed due to a system issue with a third-party payment provider (bKash, Nagad, Rocket).
• If account information is leaked due to the user's own carelessness.
• If a game result is affected by an unexpected technical error (in this case, the bet will be refunded).
• If the user suffers a loss due to non-compliance with regulations or local legal restrictions.

12 Changes to Terms and Conditions

f99bd reserves the right to change, amend, or update these rules and terms and conditions at any time. For significant changes, you will be given advance notice via your registered email address or through the platform.

If you continue to use the platform after changes are made, you will automatically be considered to have accepted the revised terms and conditions. Therefore, it is advised to re-read this page from time to time.

For any questions or concerns regarding these terms and conditions, please contact our support team:

• 24/7 live chat (support available in Bengali)
• Email: [email protected]

For more information, you can also visit our FAQ page and About Us page.